Updating e911 Emergency Location of IP Phone

2021-07-14T12:05:57-05:00July 14th, 2021|Categories: , |

If you're the operator of a Hosted PBX Voice system, it's vital your phone system can accurately report the location of each phone's physical address to 911 operators, down to the building, floor, and room number of each phone. To set this location on your existing IP phones or to update the physical location

Telephone/Voice Troubleshooting

2017-12-27T20:36:37-05:00December 27th, 2017|Categories: , |

If you do not have a dial tone, hear static, or your phone is "busy" when others call: Unplug all of your phone equipment, including satellite TV box, phones, fax, and modem, from the power outlet as well as the phone jack. Plug in ONE hardwired phone (if you have one) ONLY. If your call

What Are The Taxes And Surcharges On My Bill?

2017-12-27T16:54:07-05:00December 27th, 2017|Categories: , |

Federal Charges Federal Universal Service Charge The Federal Government has a policy to promote telephone service to all Americans at affordable and reasonably comparable rates. All telecommunications companies are required to pay this money toward a federal program that assists high cost rural telephone companies in proving service in rural areas at about the same

Who Can I Choose As My Long Distance Carrier?

2017-12-27T16:50:28-05:00December 8th, 2017|Categories: , |

Equal Access rules give the consumer the choice of selecting any long distance carrier to provide toll services. South Central has competitive rates on long distance service, which is provided over the switched telephone network. We have made changes to move away from the common and problematic VOIP services that many carriers use. We have

Why Do I Need A Landline?

2017-12-27T16:50:33-05:00December 8th, 2017|Categories: , |

South Central encourages our rural customers to consider the security of having a landline, even if you make most of your long distance calls from your cell phone. In the rural communities of Southern Utah, cell service is often marginal, and even if you can make an emergency call, that call might be routed to

Do I Need An Additional Phone Line To Get High Speed Internet?

2017-12-27T16:50:40-05:00December 8th, 2017|Categories: , |

In some of our services areas, (those along I-15) we offer wireless or Cable Internet FiBERlink solutions. However, in our Cooperative areas, Digital Subscriber Line (DSL) based FiBERlink does require a telephone line to access the Internet. We have very competitive pricing for all services we offer. If you already have a phone line, an