Business Digital Voice
Our Digital Voice solution enables your business to reduce costs, keep your existing phone system and simplify IT management by combining voice over a single internet connection. With digital voice, you purchase only the lines you need based on the maximum number of concurrent calls your business requires.
Hosted Voice Systems
Our hosted solution allows you to grow your business without major equipment expense or on-site storage and maintenance. You can also easily manage calls and voicemails with a click of a mouse and address customer needs from anywhere. We provide flexible and scalable solutions and access to enterprise-level features all supported by our local and friendly technicians. Hosted PBX features include:
- Group features such as auto attendant, hunt groups, hold music and caller ID (no LDAP).
- End user portal to customize features such as find me/follow me, call forwarding, contact management, voice mail preferences and much more.
- Click-to-call functionality and call logs so employees can manage calls directly from their desktop.
- Retrieve voice-mail messages through your phone, by email, or through the user portal (unified messaging).
- Each seat provides an extension and a local exchange telephone number.
- Unlimited local calling.
- Long distance packages to fit each customer’s needs.
- Individual handsets and conference phones from Polycom and Cisco.
Business Voicemail Plans
Our plans, starting at $7.95/month, all include:
Call Answering
Greetings
Message Retention
Message Forwarding
Multi-Phone Notification
Direct Dial/Auto Callback
Business Long Distance Plans
Unlimited Long Distance – $70/month
10 Cents/Minute – With a $7.95 monthly minimum
17 Cents/Minute – With a $1.50 monthly minimum
– The Fine Print –
Cloud-Based Call Recording Solutions
STANDARD
INCLUDED FEATURES
- 30-Daystorage
- Audio Call Recording
- File integrity check
(watermarking) - Call notes
- Tags/categories
- Basic call reporting
- Role-based access control
- AES 256-bit file encryption
- Branded web portal (global)
PRO
INCLUDES FEATURES OF
STANDARD PACKAGE PLUS:
- 90-Daystorage
- Live monitoring
- Audit trail
- On-demand recording
with look-back technology - Branded web portal (per tenant)
ENTERPRISE
INCLUDES FEATURES OF
PRO PACKAGE PLUS:
- 1-Yearstorage
- Agent evaluation (score cards)
- Speech-to-text transcription
+ Sentiments analysis
(200 minutes/month) - Pause/resume recording
(PCI compliance) - Single-Sign On (SAML 2.0)
UNLIIMITED
INCLUDES FEATURES OF
ENTERPRISE PACKAGE PLUS:
- Unlimitedaudio storage60-day screen storage
- Screen recording
- Speech-to-text transcription
+ Sentiments analysis
(500 minutes/month) - Salesforce integration
- Custom fields
Our Business Solutions Specialists
Todd is a highly driven sales professional with over 10 years of experience in sales operations, enterprise level business to business sales, management and training. For over 16 years, he has worked tirelessly to facilitate the rapid expansion of south central Utah’s and Cedar City’s fiber optic network. Todd received his Business Administration degree from Southern Utah University and looks forward to working with you.
Terrence is a native of Escalante where he grew up exploring Southern Utah’s mountains. He holds a Bachelor of Science from Southern Utah University and embraces the challenges associated with finding and implementing the optimal technology for empowering businesses. He brings 13 years of hands-on technology development and deployment and trains customers on voice systems and internet solutions.