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Xpressweb Merger - Frequently Asked Questions

We are excited to welcome our new Xpressweb customers to the South Central Communications family. We're sure you have some questions about your new service provider and how you will be affected. So, we've compiled the following list to answer your questions. If your question is not answered here, please give us a call at (888) 826-4211.

Service Questions

Will my service change?

The answer is yes. Your service will change, but only for the better! Of course, there is no charge for this. Enjoy! You'll find the Internet responds quicker and apps load faster. Otherwise, your service will remain unchanged. South Central Communications will continue to offer our new Xpressweb customers the same great quality service you've come to expect.

If you'd like to test your connection speed, use our speed tester. It's free! Click here to test.

Can I change to a South Central Communications service plan?

Changing service plans is not necessary, if you're happy with your service plan, then no action is required. However, if you want to switch to a South Central plan, you can. Our goal is to offer great service and value no matter what plan you choose.

If I was to change, what about the little dish on my roof?

It will be removed. We make every effort to minimize waste. So, most used dishes are resold on secondary markets.

Will I be able to get Fiber-to-the-Premises?

Yes! We're going to be in your neighborhood soon bringing a fiber optic cable to every home, business, and building. If you live in our area, eventually the fiber will come to you. Plus, installation is free. We'll be able to offer speeds up to 1 gigabit per second. That's really fast, about 200 percent faster than average Internet connections.

Billing Questions

Is my bill going up?

Rate plans for existing customers will stay the same into the foreseeable future.

What about my bill, who do I pay?

Your bill will be paid to South Central Communications. Xpressweb is now South Central. You can mail your payment to P.O. Box 555, Escalante, UT 84726, use the envelope we provide, or pay in person at 318 N. 100 E., Kanab.

Your payment due date will now be the 20th instead of the last day of the month.

If you're on auto-pay, we need to change the date of your monthly payment from the 1st to the 15th of each month. We apologize for any inconvenience. If the date will not work for you, we would be happy to remove you from the auto-pay system.

How to read your new bill.

E-mail questions

I have an Xpressweb email address, will it change?

Your e-mail account, e-mail address and password will remain unchanged.

How can I access my e-mail?

You can check your email by visiting our "My Account" page and clicking on the "Login to E-mail" button. Click Here

South Central Communications is the Internet service provider for:

Alton, Angle, Antimony, Apple Valley, Beaver, Beryl, Bicknell, Boulder, Brian Head, Bryce Canyon, Burrville, Cane Beds, Canonville, Centennial Park, Circleville, Colorado City, Duck Creek, East Zion, Enoch, Enterprise, Escalante, Fish Lake, Fredonia, Fremont, Glendale, Gooseberry Mesa, Greenwich, Grover, Hatch, Henrieville , Hildale, Jacob Lake, Junction, Kaibab Band of Paiutes, Kanab, Kingston, Koosharem, Loa, Lyman, Marysvale, Milford, Minersville, Modena, Mt. Carmel, Newcastle, Orderville, Page, AZ, Panguitch, Paragonah , Parowan, Teasdale, Torrey, Tropic

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South Central Communications Office Locations

Escalante Office
45 North 100 West
P.O. Box 555
Escalante, UT 84726
(888) 826-4211
Cedar City Office
856 Sage Dr, Ste 302
Cedar City, UT 84720
Kanab Office
318 North 100 East
Kanab, UT 84741
(435) 644-2810

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